Ordering
Information:
The easiest way to order from us is online, using our virtual web-based
shopping. Just use your credit card, VISA, MasterCard, Discover, or
American Express. We accept orders through the mail, with checks or
money orders (payable in U.S. Funds).
We
also accept orders from PayPal, where you can use your account with
them, a major credit card, or a checking account draw. An option is
available in the checkout process to direct your payment through PayPal.
You
may also order using a credit card, VISA, MasterCard, Discover, or
American Express by telephone to our Customer Service Number (920)
954-1240 or by EMail: knit@frugalhaus.com
GUARANTEE:
It is very simple. You must be satisfied or we will refund your money
for returned Merchandise. Return the item within two weeks and we
will refund the purchase price by return mail. We cannot refund or
exchange merchandise returned in other than saleable condition. Sorry,
we cannot refund postage and handling costs or postage for returned
articles.
E-PATTERNS: We are not able to exchange or refund purchase price on ePatterns that have already been transmitted to the customer via email.
PRICES:
We argue, kick, and scream with our suppliers and shippers when it
comes to cost; consequently, we believe we offer you the very best
quality for the price.
ELECTRONIC
SHOPPING CART
Go ahead and page through our products. When you want to order, just
select the items and quantities desired. You can check your current
selections at any time just by viewing your shopping basket. When
ready to complete your order, go to checkout and complete the transaction
with your address and credit card information. Our shopping module
is protected by state-of-the-art SSL security, to assure your protection.
SHIPPING
& HANDLING FOR MAIL IN ORDERS: Please use the shopping cart software
to determine the service and postage you decide with your order.
ORDER
BLANK FOR MAIL IN ORDERS
Retrieve a copy of the ORDER BLANK
. Print it on your local printer. Completed order blank may be
mailed to us or you may call your order in to our customer service
number. Even if you are going to call in a credit card order, recording
your order on the form makes it quick and accurate when you call.
Send your regular mail orders to:
Frugal
Knitting Haus, P.O. Box 7093, Appleton, WI 54912-7093
For Customer Service, Telephone: (920) 954-1240