Ordering Information:
The easiest way to order from us is online, using our virtual web-based shopping. We also accept orders through the mail, with checks, money orders (payable in U.S. Funds) or by credit card, VISA, MasterCard, Discover, or American Express by telephone to our Customer Service Number (920) 954-1240, or by EMail: knit@frugalhaus.com

For foreign orders, including Canadians, we accept payment by credit card only.

GUARANTEE: It is very simple. You must be satisfied or we will refund your money for returned Merchandise. Return the item within two weeks and we will refund the purchase price by return mail. We cannot refund or exchange merchandise returned in other than saleable condition. Sorry, we cannot refund postage and handling costs or postage for returned articles.

PRICES: We argue, kick, and scream with our suppliers and shippers when it comes to cost; consequently, we believe we offer you the very best quality for the price.

ELECTRONIC SHOPPING CART
Go ahead and page through our products. When you want to order, just select the items and quantities desired. You can check your current selections at any time just by viewing your shopping basket. When ready to complete your order, go to checkout and complete the transaction with your address and credit card information. Our shopping module is protected by state-of-the-art SSL security, to assure your protection.

SHIPPING & HANDLING FOR MAIL IN ORDERS: Please use the shopping cart software to determine the service and postage you decide with your order. Add the $.99 handling fee to calculate the total amount required for fulfillment

ORDER BLANK FOR MAIL IN ORDERS
Retrieve a copy of the ORDER BLANK . Print it on your local printer. Completed order blank may be FAXed or you may call your order in to our customer service number. Even if you are going to call in a credit card order, recording your order on the form makes it quick and accurate when you call. Send your regular mail orders to:

Frugal Knitting Haus, P.O. Box 7093, Appleton, WI 54912-7093
For Customer Service, Telephone: (920) 954-1240