Ordering Information:
The easiest way to order from us is online, using our virtual web-based shopping. Just use your credit card, VISA, MasterCard, Discover, or American Express. We accept orders through the mail, with checks or money orders (payable in U.S. Funds).

We also accept orders from PayPal, where you can use your account with them, a major credit card, or a checking account draw. An option is available in the checkout process to direct your payment through PayPal.

You may also order using a credit card, VISA, MasterCard, Discover, or American Express by telephone to our Customer Service Number (920) 954-1240 or by EMail: knit@frugalhaus.com

GUARANTEE: It is very simple. You must be satisfied or we will refund your money for returned Merchandise. Return the item within two weeks and we will refund the purchase price by return mail. We cannot refund or exchange merchandise returned in other than saleable condition. Sorry, we cannot refund postage and handling costs or postage for returned articles.

E-PATTERNS: We are not able to exchange or refund purchase price on ePatterns that have already been transmitted to the customer via email.

PRICES: We argue, kick, and scream with our suppliers and shippers when it comes to cost; consequently, we believe we offer you the very best quality for the price.

ELECTRONIC SHOPPING CART
Go ahead and page through our products. When you want to order, just select the items and quantities desired. You can check your current selections at any time just by viewing your shopping basket. When ready to complete your order, go to checkout and complete the transaction with your address and credit card information. Our shopping module is protected by state-of-the-art SSL security, to assure your protection.

SHIPPING & HANDLING FOR MAIL IN ORDERS: Please use the shopping cart software to determine the service and postage you decide with your order.

ORDER BLANK FOR MAIL IN ORDERS
Retrieve a copy of the ORDER BLANK . Print it on your local printer. Completed order blank may be mailed to us or you may call your order in to our customer service number. Even if you are going to call in a credit card order, recording your order on the form makes it quick and accurate when you call. Send your regular mail orders to:

Frugal Knitting Haus, P.O. Box 7093, Appleton, WI 54912-7093

For Customer Service, Telephone: (920) 954-1240